1. Introduction
Supplai America LLC ("us", "we", or "our") operates this website and offers the Supplai Intelligence platform and related services (collectively, the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms of Service, accessible from terms.html.
2. Information We Collect
We collect information to provide and improve our Service to you.
When you use our Service, especially when requesting a demo or contacting us, we may ask you to provide us with certain personally identifiable information ("Personal Data"). This may include, but is not limited to: Full Name, Email address, Phone number, and Company Name.
We may also collect information automatically on how the Service is accessed and used ("Usage Data"), such as your IP address, browser type, and pages visited, using technologies like cookies.
3. How We Use Your Information
Supplai America LLC uses the collected data for various purposes:
- To provide and maintain our Service.
- To improve and personalize our Service.
- To process your requests, such as scheduling a demo, and to manage your access.
- To communicate with you, including for customer service, updates, and marketing purposes (with your consent where required).
- To detect and prevent technical issues and fraudulent activity.
4. Data Sharing and Disclosure
We do not sell your Personal Data. We may share your Personal Data with trusted third-party service providers to help us operate our Service (e.g., website hosting, email delivery for form submissions). These providers are contractually bound to protect your data.
Specifically regarding the Supplai Intelligence platform, your Oracle Cloud WMS data that is accessed or processed remains within your Oracle Cloud environment and our secure infrastructure. We do not use your company's confidential WMS data to train any third-party AI models.
We may also disclose your data if required by law or in the event of a business transfer like a merger or acquisition.
5. Data Security
The security of your data is important to us. We use commercially acceptable means, such as HTTPS encryption, to protect your Personal Data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have rights to access, correct, erase, or restrict the processing of your personal data. To exercise these rights, please contact us at the email address below.
7. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: contact@suppl-ai.com
- By visiting this page on our website: suppl-ai.com/contact.html